{"id":4656,"date":"2024-11-11T16:25:42","date_gmt":"2024-11-11T16:25:42","guid":{"rendered":"https:\/\/nodosbyg.com\/politica-de-envio-y-devolucion\/"},"modified":"2026-07-17T12:01:34","modified_gmt":"2026-07-17T12:01:34","slug":"politica-de-envio-y-devolucion","status":"publish","type":"page","link":"https:\/\/nodosbyg.com\/es\/politica-de-envio-y-devolucion\/","title":{"rendered":"Pol\u00edtica de env\u00edo y devoluci\u00f3n"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-678dba10 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"nodosbyg-policy-content\">\n<h1>Pol\u00edtica de env\u00edo y devoluciones<\/h1>\n<section aria-labelledby=\"order-processing\">\n<h2 id=\"order-processing\">Preparaci\u00f3n del pedido<\/h2>\n<p>Cada pieza NODOS se fabrica bajo pedido. El tiempo de producci\u00f3n antes del env\u00edo es de 24\u201348 horas.<\/p>\n<p>Los pedidos recibidos antes de las 14:00 CET se procesan el mismo d\u00eda una vez finalizado el periodo de producci\u00f3n, cuando corresponda. Los pedidos recibidos despu\u00e9s de las 14:00 CET se procesan el siguiente d\u00eda laborable. Los pedidos realizados durante fines de semana o festivos se procesan el siguiente d\u00eda laborable.<\/p>\n<\/section>\n<section aria-labelledby=\"shipping-and-returns\">\n<h2 id=\"shipping-and-returns\">Env\u00edos y devoluciones<\/h2>\n<h3>Gastos y plazos de env\u00edo<\/h3>\n<h4>Espa\u00f1a y Grecia<\/h4>\n<ul>\n<li>Env\u00edo est\u00e1ndar para pedidos desde 45 \u20ac: gratuito<\/li>\n<li>Env\u00edo est\u00e1ndar para pedidos inferiores a 45 \u20ac: desde 7 \u20ac<\/li>\n<li>Env\u00edo expr\u00e9s: desde 25 \u20ac<\/li>\n<li>Entrega est\u00e1ndar: 5\u20137 d\u00edas laborables<\/li>\n<li>Entrega expr\u00e9s: 2\u20134 d\u00edas laborables<\/li>\n<\/ul>\n<h4>Europa<\/h4>\n<ul>\n<li>Pedidos de 250 \u20ac o m\u00e1s: env\u00edo est\u00e1ndar gratuito<\/li>\n<li>Pedidos inferiores a 250 \u20ac: env\u00edo est\u00e1ndar de 15 \u20ac<\/li>\n<li>Entrega est\u00e1ndar: 5\u20138 d\u00edas laborables<\/li>\n<\/ul>\n<h4>Destinos internacionales, incluida Turqu\u00eda<\/h4>\n<ul>\n<li>El env\u00edo se calcular\u00e1 en el checkout, desde 35 \u20ac.<\/li>\n<li>Los aranceles, impuestos de importaci\u00f3n y cualquier cargo local son responsabilidad del cliente.<\/li>\n<\/ul>\n<h3>Devoluciones y cambios<\/h3>\n<p>Puedes solicitar un cambio o una devoluci\u00f3n si pediste una talla incorrecta o el art\u00edculo lleg\u00f3 en mal estado.<\/p>\n<p>Los art\u00edculos deben estar sin estrenar, sin usar y en su embalaje original. Ponte en contacto con nosotros en un plazo de 15 d\u00edas naturales desde la recepci\u00f3n del pedido.<\/p>\n<p>Esta pol\u00edtica comercial de devoluciones no afecta a los derechos legales de desistimiento o del consumidor que correspondan a la compra.<\/p>\n<h4>Gastos de env\u00edo para cambios<\/h4>\n<ul>\n<li>Espa\u00f1a y Grecia: gratuitos para clientes recurrentes o registrados. Un cliente que realiza su primer pedido desde una cuenta registrada se considera cliente registrado.<\/li>\n<li>Espa\u00f1a y Grecia: 15 \u20ac para los dem\u00e1s clientes.<\/li>\n<li>Cambios internacionales: Atenci\u00f3n al Cliente confirmar\u00e1 el coste de env\u00edo antes de organizar el cambio.<\/li>\n<\/ul>\n<h4>Gastos de env\u00edo para devoluciones<\/h4>\n<ul>\n<li>Gratuitos para clientes recurrentes o registrados.<\/li>\n<li>Los dem\u00e1s clientes asumen los gastos de env\u00edo de la devoluci\u00f3n.<\/li>\n<\/ul>\n<h4>Art\u00edculos con descuento<\/h4>\n<p>Durante los periodos de rebajas, los art\u00edculos con descuento no admiten devoluciones seg\u00fan la pol\u00edtica comercial de NODOS. Si un producto con descuento es defectuoso, el importe de la compra se emitir\u00e1 como vale para un uso futuro. Esto no afecta a los derechos legales de desistimiento o del consumidor que correspondan a la compra.<\/p>\n<p>Para solicitar una devoluci\u00f3n o un cambio, escribe a <a href=\"mailto:info@nodosbyg.com\">info@nodosbyg.com<\/a>.<\/p>\n<\/section>\n<section aria-labelledby=\"lifetime-guarantee\">\n<h2 id=\"lifetime-guarantee\">Pol\u00edtica de garant\u00eda de por vida<\/h2>\n<p>Los productos NODOS est\u00e1n dise\u00f1ados para ser duraderos y cuentan con garant\u00eda de por vida, sujeta a las siguientes condiciones.<\/p>\n<h3>Env\u00edos y aduanas<\/h3>\n<p>El cliente asume todos los gastos de env\u00edo, aranceles e impuestos de importaci\u00f3n relacionados con una solicitud de garant\u00eda.<\/p>\n<h3>Evaluaci\u00f3n y cobertura<\/h3>\n<p>La cobertura solo se confirma despu\u00e9s de que NODOS revise fotograf\u00edas del producto. No se cubren los da\u00f1os causados por un uso inadecuado, una manipulaci\u00f3n incorrecta o modificaciones.<\/p>\n<h3>Reparaci\u00f3n y sustituci\u00f3n<\/h3>\n<p>Cuando sea posible, NODOS reparar\u00e1 el producto original. La sustituci\u00f3n solo se ofrece cuando la reparaci\u00f3n no es posible y el mismo dise\u00f1o y material siguen disponibles. Los productos descatalogados no pueden sustituirse.<\/p>\n<h3>Vida \u00fatil del material<\/h3>\n<p>La degradaci\u00f3n natural al final de la vida \u00fatil prevista de un biomaterial no est\u00e1 cubierta.<\/p>\n<h3>C\u00f3mo solicitar la garant\u00eda<\/h3>\n<p>Env\u00eda fotograf\u00edas claras y una descripci\u00f3n del problema a <a href=\"mailto:info@nodosbyg.com\">info@nodosbyg.com<\/a>. NODOS revisar\u00e1 la solicitud y confirmar\u00e1 la soluci\u00f3n disponible.<\/p>\n<\/section>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de env\u00edo y devoluciones Preparaci\u00f3n del pedido Cada pieza NODOS se fabrica bajo pedido. El tiempo de producci\u00f3n antes del env\u00edo es de 24\u201348 horas. Los pedidos recibidos antes de las 14:00 CET se procesan el mismo d\u00eda una vez finalizado el periodo de producci\u00f3n, cuando corresponda. Los pedidos recibidos despu\u00e9s de las 14:00 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